Lanop Business and Tax Advisors values and respects your privacy. The Privacy Policy below describes how we collect, use, and disclose personal information of our client base and visitors when accessing our website at www.lanop.co.uk when engaging our services or simply interacting with us.

Information We Collect

We may collect and process the following personal information:

1. Your Personal Information
   Name, e-mail address, telephone number, postal address, and other contact details.
2. Your Financial Information
   Payment details and other financial information required to process payment and deliver our services.
3. Your Technical Data
   The IP address, type of browser you use, type of device, operating system, and other technical information by which you access our site.
4. Your Usage Pattern and Data
   Information about your usage of our website, services, and products.
5. Marketing and Communications Data
   Your marketing and communication preferences

How Lanop Business and Tax Advisors Can Use Your Information?

We use the information collected for the following purposes:

1. Service Delivery
   For providing our services to you and to administer and manage services including accounting, tax advisory, and business consultancy.
2. Communication
   For responding to your inquiries and to provide customer support and send service-related communications.
3. Billing And Payments
   For processing payments and managing your accounts with us.
4. Marketing
   For sending you updates, newsletters, and marketing communications, where you have opted-in to receive such information.
5. Website Improvement
   To observe and improve our website, services, and general user experience.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

1. Contractual Necessity
   Where the processing is necessary for the performance of a contract with you.
2. Legitimate Interests
   For legitimate business interests, such as improving our services and website, and marketing of our services.
3. Consent
   Where you have provided explicit consent for the relevant processing activities.
4. Legal Obligation
   Where we are obliged to process your data to enable us to comply with any legal or regulatory requirements.

Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

1. Service Providers
   We may share your information with third-party service providers who perform services on our behalf (e.g., payment processing, IT services).
2. Legal Requirements
   We may disclose your personal data where required to do so by law or in response to valid requests by public authorities.
3. Business Transfers
   In the event of a merger, sale, or acquisition, your personal data may be transferred as part of the business assets.

Data Security

1. Lanop Business and Tax Advisors respects the privacy of individuals and is committed to protecting your personal data.
2. We have executed appropriate technical and organizational measures to protect your personal data against any unauthorized or unlawful processing and against accidental loss, destruction, or damage.
3. Your personal data will not be sold or disclosed to another company or organization.
4. We put in place appropriate IT security technologies and procedures to prevent the unauthorized access, damage, and loss of your data and our access controls ensure the confidentiality of the data we process.

Data Retention

1. We will retain your personal data for as long as necessary to fulfil the purpose for which it was collected.
2. We may keep your data for longer to establish, exercise, or defend our legal rights and yours.
3. Your personal data will be securely archived with restricted access and appropriate safeguards applied to ensure the security and confidentiality of your information.
4. We are required to keep details of financial transactions for seven years to meet accountancy and HMRC requirements.
5. We will delete personal data after a period of seven years, if we have not had any contact or communication from you
6. We maintain a data retention criterion to help implement our record retention and disposal (RR&D) requirements.

Your Rights

You have the following rights regarding your personal data:

1. Access
   To request access to your personal data held by us.
2. Rectification
   To request correction of any inaccurate or incomplete data.
3. Erasure
   To request the deletion of your personal data under certain conditions.
4. Restriction
   To request the restriction of processing of your personal data.
5. Objection
   To object to the processing of your personal data based on legitimate interests.
6. Data Portability
   To request the transfer of your data to another service provider.

Cookies

Our website uses cookies to enhance the user experience. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Updating my information
You can correct, update, or delete your personal data by reaching out to us through contacting us. If you have chosen to receive communications from us, your preferences will stay in effect until you notify us that you wish to opt out of further communications.

Withdrawing my consent
If we process your information with your consent, you have the right to withdraw that consent at any time.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Lanop Business and Tax Advisors

389 Upper Richmond Road
London, SW15 5QL
Email: info@lanop.co.uk
Phone: 020 8392 9375