UK ski holiday business Ski Yodl Ltd has entered voluntary liquidation, prompting ABTA to issue guidance for customers who believe they may still have an outstanding booking or payment with the company.
Ski Yodl was an online ski accommodation and service provider, offering ski equipment hire, resort transfers, and ski passes. A liquidator was appointed on 22 July 2026, and ABTA issued its customer information on 30 July 2026.
The key takeaway is that Ski Yodl is no longer trading through its normal business operations. It has gone through a formal winding-up process, which means the company can no longer make the usual bookings, provide services, or issue refunds.
ABTA has said it does not believe Ski Yodl had any active package holiday bookings when the liquidator was appointed, though this could still affect a limited number of customers. A booking confirmation or a future travel booking with Ski Yodl shouldn’t stop anyone who paid for a trip with the company from checking their position.
Who May Be Affected?
This news mainly applies to people who booked ski accommodation, a package holiday, or additional travel services through Ski Yodl.
The type of booking matters, because different purchases carry different levels of financial protection. A customer who bought a complete package holiday may have a different claim route from someone who booked accommodation only or purchased a standalone service.
The payment method matters too. Customers who paid by credit card, debit card, bank transfer, or another payment provider may not all have the same rights or refund options. Protection shouldn’t be assumed until the booking documents and payment details have been reviewed something a proper financial planning review can help clarify alongside the immediate claim process.
What Could Happen If the Matter Is Ignored?
Customers who do nothing risk making it harder to recover their money.
Banks, insurers, card providers, and insolvency representatives may require supporting evidence, and each can have its own claims process and time limits. The longer someone waits, the harder it becomes to track down receipts, booking confirmations, correspondence, or card statements.
Affected customers should also be wary of unofficial businesses claiming they can secure an immediate refund. Personal and financial details should only ever be shared through recognised, trusted claim channels.
What Should Customers Do Now?
Anyone who thinks they may be affected should:
- Collect booking confirmations, invoices, receipts, and all emails exchanged with Ski Yodl.
- Check card or bank statements to confirm the amount paid, payment date, and payment method.
- Contact ABTA if the booking was sold as a protected package holiday.
- Ask the credit card provider whether a Section 75 claim may apply, which generally covers purchases costing between £100 and £30,000.
- Contact the bank to ask about a chargeback for a debit card payment.
- Review the travel insurance policy for supplier failure or insolvency cover.
- Keep copies of every form, supporting document, and response submitted, good record-keeping habits are exactly what solid bookkeeping is built around.
- Avoid refund agents who ask for advance payments or unnecessary personal information.
Customers should begin the process promptly rather than waiting for Ski Yodl to make contact.
Why Trust Lanop to Help?
Travel company insolvency can be confusing, because the right course of action depends on the booking type, the payment method, and the documents available. It’s a similar picture to any company closure or liquidation situation, where knowing which process applies makes all the difference to the outcome.
Lanop Business and Tax Advisors can help clients organise their financial records, review payment evidence, and understand which official body they may need to approach. This makes it easier to prepare a clear, well-supported claim for a bank, card provider, insurer, or protection body, much as we help clients keep documentation for self-assessment tax returns and other HMRC deadlines, where record retention (see our FAQs on how long to keep records) matters just as much.
Lanop focuses on practical guidance based on official information. Our team helps clients understand the available steps clearly, avoid unnecessary confusion, and make sure important financial documents are ready before a claim is submitted.
Anyone affected should act early, retain complete records, and use official refund and protection routes. If you’d like help organising your paperwork or working out which claim route applies to you, get in touch with Lanop today.
